This policy explains how Softify Techs collects, uses, and protects your personal data when you use our website or contact us through the contact or quote forms.
What data we collect
- Your full name, email address, and phone number when you submit the contact form or the quote wizard.
- Any project details you type yourself (project type, approximate budget, requirements).
- Basic technical browsing data (browser type, referring page) if Google Analytics is enabled in site settings.
- Your preferred display language (Arabic/English), stored in a cookie on your device for 30 days.
How we use your data
- To respond to your request and provide a quote or technical consultation.
- To contact you by email, phone, or WhatsApp regarding your request only.
- If the n8n integration is enabled in the admin panel, your request is forwarded to an internal automation workflow so we can respond faster — it is not shared with any third party outside this purpose.
- To improve the site and understand page performance when Google Analytics is enabled (aggregated, not directly identifying data).
Who we share your data with
- We do not sell your personal data to any third party.
- Your data may be processed by trusted services we use to run the site: our hosting provider, Google Analytics (if enabled), and an AI chat widget for instant replies to your questions (if enabled).
- We may disclose limited data if legally required to do so.
Your rights
- You may request to view, correct, or delete the data we hold about you by contacting us at the email below.
- You may opt out of any marketing communication at any time.
Data security
- We take reasonable technical measures to protect your data from unauthorized access, including encrypted (HTTPS) connections and restricting admin panel access to authorized accounts only.
For any question about your data or this policy, email us at info@softifytechs.com.